Haven-1 VR Experience Privacy Policy
Last Modified: June 9, 2025
Introduction
This privacy policy (this “policy”) sets forth how and for what purposes Vast Space, LLC (“Company” or “We”) collects, uses, shares, and otherwise processes personal information we collect through use of our virtual reality application referred to as Vast Haven-1 VR (the “App”). Personal information means information that identifies you or that is or can reasonably be associated with you.
This policy DOES NOT apply to information that:
- We collect offline or in relation to any other Company applications or websites; or
- You provide to, or that is collected by, any third party, including other apps, websites, or content that may link to or be accessible from or in connection with the App, including the app store or other software distribution platform through which you access the App (“Distributor”).
Our websites and other apps, and these third parties, including Distributors, may have their own privacy policies, which we encourage you to read before providing information on or through them.
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING OUR COLLECTION AND HANDLING OF YOUR PERSONAL INFORMATION THROUGH THE APP. IF YOU DO NOT AGREE WITH THESE POLICIES AND PRACTICES, DO NOT DOWNLOAD OR USE THE APP. BY DOWNLOADING OR USING THE APP, YOU ACKNOWLEDGE AND ACCEPT THAT YOUR PERSONAL INFORMATION WILL BE PROCESSED IN ACCORDANCE WITH THIS POLICY. THIS POLICY MAY CHANGE FROM TIME TO TIME (SEE CHANGES TO OUR PRIVACY POLICY, BELOW). YOUR CONTINUED USE OF THE APP AFTER WE REVISE THIS POLICY MEANS YOU ACCEPT THOSE CHANGES, SO PLEASE CHECK THE POLICY PERIODICALLY FOR UPDATES AS INDICATED BY THE ‘LAST MODIFIED’ DATE ABOVE.
Children Under the Age of 13
The App is not intended for children under 13 years of age. No one should submit personal information of a person under 13 to the App or use the App on the device of a person under 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the App or provide any information about yourself to us. If you believe we might have collected any information through the App from or about a child under 13, please notify us at our contact information at the end of this policy.
Information We Collect and How We Collect It
We may collect your personal information through your download and use of the App:
- Directly from you if you provide it to us.
- Automatically when you download and use the App.
Information You Provide to Us
The App does not request or require that you submit personal information in order to download or use it. While the App collects and uses users’ hand motions through the device on which it is used, we do not retain this data or associate it with any particular user. Personal information you provide to the Distributor from which you access the App is not governed by this policy, although we may receive aggregated information about user downloads of the App from Distributors.
Information We May Collect Through Automatic Data Collection Technologies
When you download, access, or use the App, data may be automatically collected about your download and use of the App and about your related device:
- Usage Details. When you access and use the App, we may automatically collect certain technical information regarding your access to and use of the App, such as logs of your download of the App and the general region in which you downloaded it. Some of this technical information could be associated with you.
- Device Information. We may collect information about your devices and internet connection you use to download and use the App, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
If you do not want us to collect this information, do not download the App or if you have already downloaded it, delete it from your device. For more information, see Choices About How We Use and Disclose Your Information below.
Third-Party Information Collection
When you download or use the App or its content, the Distributor from which you accessed the App may use automatic information collection technologies to collect information about you or your device. We do not control Distributors’ collection or use of your personal information and those activities are not governed by this policy. We may receive aggregated information about downloads of the App from Distributors across our user base that we cannot reasonably associate with individual App users.
How We Use Your Information
While the App itself is intended to promote and provide information about Company and its services, we do not use any personal information collected through the App for any advertising or marketing purposes. We do not sell, rent, or lend your personal information (or permit third parties to do so) or share your personal information with unaffiliated third parties for their own marketing purposes. We use personal information collected through to the App for the following purposes:
- to make available the App and respond to your requests for information from us;
- to fulfill any other purpose for which you provide it;
- to detect, investigate, and prevent activities that may present security risks;
- to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
- to notify you when App updates are available; and
- to analyze usage data of the App in aggregated form, such that it cannot reasonably be associated with any particular user, for purposes of maintaining, improving, and troubleshooting the App.
Disclosure of Your Information
We may disclose aggregated information about our App users without restriction where that information cannot reasonably be associated with any particular user.
In addition, we may disclose your personal information:
- to our subsidiaries and other company affiliates;
- to our contractors, service providers, and other third parties we use for the purpose of supporting our operations (and not for their own purposes);
- to fulfill the purpose for which you provide it;
- to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our App users is among the assets transferred;
- with law enforcement agencies, government bodies, regulatory organizations, courts, or other public authorities if we agree or are legally required to comply with their requests;
- to comply with law or regulation;
- for any other purpose disclosed by us when you provide the information; or
- with your consent.
We may also disclose your personal information:
- to comply with any court order, law, or legal process, including to respond to any government, law enforcement, or regulatory request;
- to enforce our rights arising from any contracts entered into between you and us, including the App’s End User License Agreement; and
- if we believe disclosure is necessary or appropriate to protect the rights, property, safety, or security of Vast Space, LLC, our customers, or others.
Your Choices With Respect to Your Personal Information
You may have certain rights to request access, correction, deletion, and other actions with respect to your personal information that we collect and maintain in accordance with applicable law. If you have requests or questions about these matters, you may contact us at the contact information at the end of this policy. In certain circumstances, to the extent permitted or required by law, we may decline deletion requests in which case we will explain our legal basis for doing so.
Changes to Our Privacy Policy
We may change this policy at any time and from time to time. Any changes will become effective upon the date of our posting of the revised policy here as indicated by the “last modified” date above.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: design@vastspace.com
Please include “PERSONAL INFORMATION REQUEST” in the subject line of your emails or in your other communication.